Chan Kawaguchi (“we”, “us”, or “our”), operating as Living With Chan and licensed with REMAX Complete Realty in Calgary, Alberta, is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information you provide directly when you:

Submit a contact form, buyer intake form, or seller valuation request
Call or email us directly
Subscribe to market report updates

This information may include your name, email address, phone number, property address, and details about your real estate needs.

We also collect non-personally identifiable information automatically through Google Analytics (usage data, page views, referral sources) to understand how visitors use the site and improve our content.

How We Use Your Information

To respond to your real estate inquiries and provide the services you requested
To send you relevant market updates and listings you have requested
To improve this website and our communications
To comply with our legal obligations as a licensed Alberta real estate professional

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Third-Party Services

Formspree — processes contact and intake form submissions. See their privacy policy at formspree.io.
Google Analytics — provides anonymous site usage statistics. See Google's privacy policy at policies.google.com.
Cloudflare — provides security and performance services. See Cloudflare's privacy policy at cloudflare.com.

Cookies

This site uses cookies for Google Analytics to analyze traffic patterns. You can disable cookies in your browser settings. We do not use cookies for advertising or retargeting.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Know what personal information we hold about you
Request correction of inaccurate information
Withdraw consent for non-essential uses at any time
Have your personal information deleted (subject to our legal retention obligations)

To exercise any of these rights, contact us at [email protected] or call 403-681-0107.

Data Retention

We retain your contact information for as long as necessary to provide services and comply with our obligations under Alberta's Real Estate Act and RECA requirements. Analytics data is retained for 26 months as per Google Analytics default settings.

Contact

Chan Kawaguchi — Living With Chan
REMAX Complete Realty
#180 234-5149 Country Hills Blvd NW, Calgary, AB T3A 5K8
403-681-0107 · [email protected]

Privacy Policy